ACCESSIBILITY STATEMENT

Last updated: September 30, 2026

Our Commitment

At Chrome Hearts CLO, we want every visitor to be able to browse, shop and get help on our website with ease. That includes people who use screen readers, keyboard navigation, voice control, screen magnifiers or other assistive tools. We believe good design should work for everyone, so accessibility is part of how we build and update chromeheartsclo.com, not an afterthought.

The Standard We Follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C), explain how to make websites easier to use for people with visual, hearing, motor and cognitive disabilities. We use them as our guide whenever we add new pages, products or features.

What We Work On

Here are some of the areas we focus on to keep our website accessible:

• Clear page structure with proper headings, so screen readers can move through content easily
• Descriptive alt text on product and banner images
• Keyboard-friendly menus, buttons, links and forms
• Readable text with strong color contrast against the background
• Pages that still work when you zoom in up to 200%
• Labeled form fields and clear error messages at checkout
• A layout that adjusts to phones, tablets and desktops

Known Limitations

We're honest about the fact that accessibility is an ongoing job, and some parts of our site may not be fully accessible yet. For example, older product images may still be missing detailed alt text, and a few interactive features, like image zoom or pop-ups, may be harder to use with certain assistive tools. We're reviewing these areas and fixing issues as we find them.

Compatibility

Our website is designed to work with recent versions of popular browsers, including Chrome, Safari, Firefox and Edge. It's also built to work with common assistive technologies such as NVDA, JAWS and VoiceOver. If you're using an older browser or device, some features may not display or behave as expected.

Third-Party Content

Some parts of our website rely on third-party services, such as payment providers, shipping tracking tools and embedded social media content. While we choose partners carefully, we don't control their websites or code, so we can't guarantee that all third-party content meets the same accessibility standard.

Need Help or Want to Share Feedback?

If you have trouble using any part of our website, please let us know. Tell us the page address, what you were trying to do and the device or assistive technology you were using. That helps us find and fix the problem faster. If you can't complete an order online because of an accessibility barrier, email us and our team will help you place it directly.