Terms & Conditions

Last updated: September 30, 2026

Welcome to Chrome Hearts CLO. These Terms & Conditions explain the rules for using our website and buying from our store. By visiting chromeheartsclo.com or placing an order, you agree to these terms. If you don't agree, please don't use the website.

1. General Information

Website NameChrome Hearts CLO
Websitechromeheartsclo.com
Emailsupport@chromeheartsclo.com
CurrencyUS Dollars (USD $)
Main MarketUnited States, with worldwide shipping

In these terms, "we," "us" and "our" mean Chrome Hearts CLO, and "you" means anyone who visits our website or buys from us.

2. Eligibility

You must be at least 18 years old to place an order, or use the website with the involvement of a parent or legal guardian. By placing an order, you confirm that the information you give us is true and that you're allowed to use the payment method you choose.

3. Products and Availability

We sell streetwear and accessories, including hoodies, t shirts, long sleeves, jeans, pants, jackets, shoes, glasses and jewelry. We try hard to make sure product descriptions, photos, sizes and prices are accurate. However, small errors can happen, and colors may look slightly different on your screen. All products are subject to availability, and we may limit quantities or discontinue items at any time.

4. Pricing and Payments

  • All prices are shown in US Dollars (USD $).
  • Prices may change at any time without notice, but changes won't affect orders that are already confirmed.
  • We accept online payments by debit and credit card. We don't offer Cash on Delivery (COD).
  • Full payment must be completed at checkout before your order is processed.
  • If a product is listed at the wrong price because of an error, we may cancel the order and give you a full refund.

5. Orders and Cancellations

  • After you place an order, you'll receive a confirmation email. This email confirms we received your order, not that it has been accepted.
  • We may refuse or cancel any order, for example because of stock problems, pricing errors or suspected fraud. If we cancel a paid order, you'll receive a full refund.
  • You can request to cancel or change your order within 24 hours of placing it by emailing support@chromeheartsclo.com, as long as it hasn't been processed or shipped yet.
  • Once an order has been processed or shipped, it can't be canceled, but you can use our return process after it arrives.

6. Shipping and Customs

We ship worldwide with the following options:

Shipping MethodEstimated DeliveryCost
Express ShippingAbout 7-8 business days$29
Standard ShippingUp to about 21 business days$19

Delivery times are estimates and start once your payment is confirmed and your order is processed. Delays caused by customs, weather, holidays or courier issues are outside our control. For international orders, any customs duties, taxes or import fees charged by your country are your responsibility. Full details are in our Shipping Policy.

7. Returns, Refunds and Exchanges

You can request a return or exchange within 14 days of receiving your order, as long as the item is unused, unworn, unwashed and in its original packaging with tags attached. Approved refunds go back to your original payment method. By buying from us, you agree to our Refund & Return Policy and our Exchange Policy, which explain the full process.

8. Intellectual Property

The original content on this website, including our text, product photos, graphics and page design, is owned by or licensed to Chrome Hearts CLO and is protected by copyright law. Other brand names, logos and trademarks shown on the website belong to their respective owners. You may not:

  • Copy, reproduce, sell or share our content without written permission
  • Use our photos, text or materials for any commercial purpose
  • Use automated tools to scrape or collect content from the website

9. User Responsibilities

When you use our website, you agree to:

  • Use the website only for lawful purposes
  • Give accurate, complete and current information when you place an order
  • Not try to hack, overload or interfere with the website's security or features
  • Not place fake orders, misuse discount codes or file false payment disputes

10. Reviews and Feedback

If you post a review, photo or comment on our website, you confirm that it's your own honest content and doesn't break any law or anyone else's rights. You also give us permission to display and share it on our website and social media. We may remove any content that is offensive, misleading or unrelated to our products.

11. Limitation of Liability

To the fullest extent allowed by law, Chrome Hearts CLO is not responsible for:

  • Any indirect, incidental or consequential damages
  • Shipping or delivery delays caused by couriers, customs or events outside our control
  • Loss or damage caused by misuse, improper care or normal wear of our products
  • Temporary website downtime or technical errors

In any case, our total responsibility for any claim will not be more than the amount you paid for the order involved. Nothing in these terms limits any rights you have under consumer protection laws that can't be waived.

12. Indemnification

You agree to protect Chrome Hearts CLO from any claims, losses or costs, including reasonable legal fees, that come from your misuse of the website or your breaking these terms.

13. Third-Party Links

Our website may link to other websites or use third-party services, such as payment processors and shipping trackers. We don't control those websites and aren't responsible for their content, policies or practices, so please review their terms before using them.

14. Governing Law

These terms are governed by the laws of the State of California, United States, without regard to conflict of law rules. Any dispute related to these terms or your purchase will be handled in the courts of California, unless your local law gives you the right to bring a claim somewhere else.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes take effect as soon as they're posted on this page, and the "Last updated" date at the top will change too. By continuing to use the website after an update, you accept the new terms.

Contact Us

Questions about these Terms & Conditions? We're happy to help.

Email: support@chromeheartsclo.com

Website: chromeheartsclo.com